Service & Quality

Unexpectedly lost your tapes from your bikini top? We deliver new ones!

Contact our customer service, often we have loose straps in stock that we can send to you free of charge. So you can keep your bikini still wear it!

Is the clasp of your item not working properly anymore? Quality is our top priority. We will look for an appropriate solution.

Would you like to receive a new fastener or rather have it repaired by a seamstress? We offer various possibilities. Please contact our customer service to find a suitable solution.

Do you have a question about the fit of a different model than you are used to from us? Let us know. We will give you a size recommendation.

Would you like to try a new model? Or have you never tried a bikini from CYELL owned one before? Our customer service team will do its best to give you appropriate sizing advice.

Do you want to maintain the quality of your bikini beautiful as long as possible? Read our wash & care tips.

Our products are made to last. Nevertheless, proper maintenance of your swimwear important. Check out our tips: wash & care tips

Are you unexpectedly not completely satisfied? Let us know!

At CYELL we strive for 100% satisfaction. If you are not satisfied with a product, please let us know! Our customer service is always willing to listen and find an appropriate solution.

Do you have a question about any of the above? Our customer service is available Monday to Friday from 09:00 to 17:00 via +31 (0)33 2997465 or cyellshop@cyell.com